Cant find downloaded netflix movies on android

Windows will check for updates. If it doesn't, select Check for updates. To download TV shows and movies, your computer needs to be on Windows Version or higher. Follow the steps below to check your Windows version. Under Windows specifications , check the Version number. If the version number is below , your computer may be having problems updating Windows. Contact Microsoft support or your computer manufacturer for help.

We're looking into this problem. To help us investigate, please contact Netflix Customer Service. Downloading may not be available on your device. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information. You can change your cookie preferences.

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Android phone or tablet. Update the Netflix app. Open the Play Store app. In the Search bar, search for "Netflix.

Tap Update. Make sure your Android device is up to date. Back to Help Home. Android phone or tablet. Enable download storage. From the Android home screen, navigate to Settings. Select Apps or Apps Manager. Select Netflix. Select Permissions. Switch Storage to On. Try Netflix again. Check maturity-rating limits. To check if parental controls are enabled for your profile: From the Netflix app, tap More or your Profile icon.

Turn off any "cleaner" apps. Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. A country must be selected to view content in this article.

To download from Netflix, you need the latest version of the Netflix app on one of these devices: iPhone, iPad, or iPod touch running iOS 9. Select a TV show or movie. To save on data usage , download over Wi-Fi. Watch downloaded TV shows and movies To make sure you always have access to your downloads, we recommend remaining signed in to the Netflix app.

Kids profiles may not be able to watch all downloaded TV shows and movies based on the maturity rating of the title. Want to learn more about downloading on Netflix?